Background of Knowledge Based Service
Knowledge Based Service is one of the ASEAN Strategic Plan of Customs Development (SPCD) for 2016-2020, SPCD 14 : Knowledge Based Service aims to enhance staff competencies needed to support timely customer-focused processes and services that minimize the administrative burden on legitimate trade through :
Establish a communication channel to disseminate Customs knowledge and learning materials among the ASEAN Customs administrations;
Identify the required areas of Customs knowledge and develop as the learning programme;
Distribute Customs knowledge and learning to the ASEAN Customs administrations.
Thailand as the country coordinator of SPCD 14 had developed and established Knowledge Based Service website hosted under ASEAN website. Since 24th meeting, the KBS has been lived. The public is able to access directly through the domain name http://kbscustoms.asean.org or they can access through ASEAN website www.asean.org by the link Customs Capacity Building Working Group (CCBWG) or you can put the key word like CCBWG or KBS Customs on any search engine, our KBS website will pop up automatically.